Access your e-mail account using Webmail
If you are going on a vacation or cannot use your regular e-mail client for some reason, you can still send and received e-mail from your GNI account using an Internet-connected computer anywhere in the world.
IMPORTANT NOTES:
- You may receive several security-related warnings when you click on this link. Click on the “Continue to this website (not recommended)” link, or the “Proceed anyway”, “Continue”, “Yes” and/or “OK” buttons as needed in order to proceed to the login screen.
- Enter your username in lower case letters only. Your username is the part of your e-mail address BEFORE the @GNInc.ca section; certain accounts need to have gninc.ca_ added in front of their username to login – contact support if you have questions about this.
- Proceed to GNI Webmail now
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Manage your e-mail account settings
Use the link below to change your e-mail password, set up a vacation message, add an address to your blacklist and more.
IMPORTANT NOTES:
- In the new IceWarp software, this can be accessed by selecting options from the Tools menu
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Configuration of common e-mail programs
General e-mail configuration settings for GNInc.ca mail accounts
- Incoming mail server (POP3 ): pop.gninc.ca
- Outgoing mail server (SMTP): smtp.gninc.ca
- Username: yourusername – NOTE: use just lower-case letters in your username, and do NOT include the ‘@gninc.ca’ portion of your user account
- Password: you should have received your password via phone or e-mail to an alternate e-mail address from a GNI technical support person.
E-mail account setup instructions for the most common e-mail clients:
NOTE: we recommend AGAINST using the IncrediMAIL e-mail client. GNI does not provide any e-mail technical support for that program.
Mozilla Thunderbird:
- Open Mozilla Thunderbird
- Close connection wizard window if necessary
- Click on Tools
- Select Account Settings
- Click the Add Account button
- Select E-mail Account
- Click Next
- Enter Your Name (i.e. John Doe – ABC Services Ltd.)
- Enter your E-mail Address (i.e. johndoe@gninc.ca).
- Click Next
- Select the type of incoming mail server you are using: POP
- Incoming Server: pop.gninc.ca
- Click Next
- Incoming User Name: johndoe
- Click Next
- Account Name: (you don’t need to change this value)
- Click Next
- Click Finish
- Outgoing mail(SMTP): smtp.gninc.ca
- Click Next
- Enter your Username: johndoe
- Enter your Password.: johndoe
- Click Next
- Congratulations!
- Click Finish
MS Outlook Express:
- Open MS Outlook Express
- Close connection wizard window if necessary
- Click on Tools
- Select Accounts
- Select the Mail tab
- Click the Add button
- Select Mail
- Enter your Name and/or company name, if relevant (i.e. John Doe – ABC Services Ltd.)
- Click Next
- Enter your E-mail address (i.e. johndoe@gninc.ca).
- Click Next
- Incoming mail(POP3): pop.gninc.ca
- Outgoing mail(SMTP): smtp.gninc.ca
- Click Next
- Enter your Username: johndoe
- Enter your Password.: johndoe
- Click Next
- Congratulations!
- Click Finish