webmailAccess your e-mail account using Webmail

If you are going on a vacation or cannot use your regular e-mail client for some reason, you can still send and received e-mail from your GNI account using an Internet-connected computer anywhere in the world.

IMPORTANT NOTES:

  • You may receive several security-related warnings when you click on this link. Click on the “Continue to this website (not recommended)” link, or the “Proceed anyway”, “Continue”, “Yes” and/or “OK” buttons as needed in order to proceed to the login screen.
  • Enter your username in lower case letters only. Your username is the part of your e-mail address BEFORE the @GNInc.ca section; certain accounts need to have gninc.ca_  added in front of their username to login – contact support if you have questions about this.
  • Proceed to GNI Webmail now

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Manage your e-mail account settings

Use the link below to change your e-mail password, set up a vacation message, add an address to your blacklist and more.

IMPORTANT NOTES:

  • In the new IceWarp software, this can be accessed by selecting options from the Tools menu
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Configuration of common e-mail programs

General e-mail configuration settings for GNInc.ca mail accounts

  • Incoming mail server (POP3 ): pop.gninc.ca
  • Outgoing mail server (SMTP): smtp.gninc.ca
  • Username: yourusername – NOTE: use just lower-case letters in your username, and do NOT include the ‘@gninc.ca’ portion of your user account
  • Password: you should have received your password via phone or e-mail to an alternate e-mail address from a GNI technical support person.

E-mail account setup instructions for the most common e-mail clients:

NOTE: we recommend AGAINST using the IncrediMAIL e-mail client. GNI does not provide any e-mail technical support for that program.

Mozilla Thunderbird:

  • Open Mozilla Thunderbird
    • Close connection wizard window if necessary
  • Click on Tools
    • Select Account Settings
  • Click the Add Account button
    • Select E-mail Account
  • Click Next
    • Enter Your Name (i.e. John Doe – ABC Services Ltd.)
    • Enter your E-mail Address (i.e. johndoe@gninc.ca).
  • Click Next
    • Select the type of incoming mail server you are using: POP
    • Incoming Server: pop.gninc.ca
  • Click Next
    • Incoming User Name: johndoe
  • Click Next
    • Account Name: (you don’t need to change this value)
  • Click Next
  • Click Finish
    • Outgoing mail(SMTP): smtp.gninc.ca
  • Click Next
    • Enter your Username: johndoe
    • Enter your Password.: johndoe
  • Click Next
  • Congratulations!
  • Click Finish
MS Outlook Express:

  • Open MS Outlook Express
    • Close connection wizard window if necessary
  • Click on Tools
    • Select Accounts
    • Select the Mail tab
  • Click the Add button
    • Select Mail
    • Enter your Name and/or company name, if relevant (i.e. John Doe – ABC Services Ltd.)
  • Click Next
  • Enter your E-mail address (i.e. johndoe@gninc.ca).
  • Click Next
    • Incoming mail(POP3): pop.gninc.ca
    • Outgoing mail(SMTP): smtp.gninc.ca
  • Click Next
    • Enter your Username: johndoe
    • Enter your Password.: johndoe
  • Click Next
  • Congratulations!
  • Click Finish

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